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Xcrow's FAQs

Is there a daily transaction limit with Xcrow?

There is no daily transaction limit.
However, we have a per transaction limit depending on the payment method and currency

Is there a setup fee for opening a Xcrow account?

No, There is no setup fee for opening a Xcrow account.There are no additional fees for opening an account with us.To find out what other costs to consider when choosing a payment gateway,

Which industries are considered high risk by Xcrow?

The following industries are considered high-risk by Xcrow. They are allowed to onboard on a case-by-case basis at high-risk industry platform fees

Airlines, ticketing agencies, online travel aggregators (OTAs), DMCs etc.
Aroma, organic and herbal
Auctions
Beauty products & cosmetics
Charities or Non-For-Profit organizations
Crowdfunding
Cryptocurrencies, synthetic or non-traditional securities
Digital games or virtual world credits
Dropshipping
Fantasy sports, e-sports gaming or tournaments
Games of skills not involving cash prizes
Gems, Jewelry & Silverware
Licensed financial services, licensed securities brokers & investments
Marketplaces
Private medical practice or online doctor consultation

How do I change the country of my account?

Update using the Update User API or email support@xcrow.org with your account details

Do I need to upload documentary proof for payment links?

Yes, if the transaction is above USD 1000
If your transaction size is above USD 1000, sellers must provide documentary proof (shipping docs/proof of delivery etc.) before the payment can be processed. This can be waived if there's a prior agreement between the marketplace/platform and Xcrow

FAQ